Privacy Policy

Welcome to Subwish! Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing Subwish.com, you agree to this policy. If you don't agree with it, please don't use our services — simple as that.

What Information We Collect

When you use Subwish, we collect a few different types of information to make everything work properly:

📝 Information You Give Us:

• Your name (if you choose to provide it)
• Email address (so we can contact you about orders)
• Your social media profile URL or username (YouTube, Instagram, TikTok, Facebook, etc.)
• Order details — what service you bought (followers, likes, views, subscribers)
• Payment information — but we don't store your full card details, our payment processors handle that

🤖 Information We Automatically Gather:

• Your IP address
• Type of device and browser you're using
• Pages you viewed and how long you stayed
• Where you came from (search engine, social media, or direct link)
• Cookies and similar tracking tech

How We Use Your Information

We use your information to:

• Complete your orders — deliver the followers, likes, views, or subscribers you paid for
• Contact you about your orders or answer your questions
• Improve our website and services based on how people use them
• Provide customer support when something goes wrong
• Comply with legal requirements
• Send you offers or notifications if you opted in to receive them
• Prevent fraud and abuse (especially with our free trials)

We never sell your personal data to third parties. Not now, not ever. That's not our business model.

Why Do We Need Your Social Media Link?

Good question. If you want us to send followers to your Instagram account or likes to your YouTube video, we kinda need to know where to send them. That's the only reason. We never ask for your password. Ever. If someone messages you pretending to be Subwish and asks for your password, that's a scam. Report them and ignore it. We don't post anything on your behalf unless you specifically ordered a service that requires it. You stay in full control of your accounts at all times.

Cookies and Tracking

Cookies are small files stored on your device that help us:

• Keep you signed in to your account
• Remember what's in your shopping cart
• Analyze how you use our website to make it better
• Improve your overall experience

You can disable cookies in your browser settings. But fair warning — some parts of our website might not work correctly if you do. Your cart might empty itself, or you might have to log in every few minutes. It's annoying, we know, but that's just how cookies work.

Who We Share Your Information With

Trusted Service Providers: We share your information with businesses that help us operate, such as:

• Hosting providers (who keep our website online)
• Payment processors like Stripe and PayPal (who handle your card details securely)
• Email platforms (to send you order updates)
• Security and backup services

Legal Reasons: We may share your information if required by law, court order, or to prevent fraud or illegal activity.

Business Changes: If Subwish ever gets acquired, merged with another company, or sold, your information may be transferred as part of that deal. But we'll let you know before that happens.

Free Trials and Your Data

We offer free trials — free TikTok views, free Instagram followers, free YouTube likes, and more. When you claim a free trial, we collect the same basic info (profile URL, service type) to deliver what you asked for. We don't ask for a credit card. We don't sign you up for hidden subscriptions. The only thing we do is track who claimed what, so we can prevent abuse. No one likes it when someone grabs fifty free trials from fake accounts, right?

How We Secure Your Data

We take security seriously. Here's what we do to protect your information:

• Secure (HTTPS) connections across our entire website
• Protected servers with limited access
• Strong passwords and regular security audits
• Regular security updates and monitoring
• Encryption of sensitive data where possible

How Long We Retain Your Information

We keep your information as long as you have an active account with us. After you delete your account, we'll erase most of your personal data within 30 days. However, we might keep some order records longer — up to 3 years — for tax, legal, or fraud prevention reasons. Free trial records might be kept anonymously for analytics. If you want your data wiped earlier than that, just email us and we'll handle it manually.

Your Rights

You have rights over your personal data. Here's what you can do:

• Know what we have: Ask us what personal information we hold about you
• Fix wrong info: Request corrections to any inaccurate or outdated data
• Delete your data: Request us to erase your information (subject to legal obligations)
• Stop marketing emails: Unsubscribe from our promotional emails anytime
• Get a copy: Request a copy of your data in a readable format

To use any of these rights, just email us at: support@subwish.com or privacy@subwish.com. We'll get back to you within 14 days — usually much faster.

Children's Privacy

Our service is not meant for children under 13. We don't knowingly collect information from kids. If we find out we've accidentally collected data from a child under 13, we'll delete it immediately. If you're between 13 and 18, please get a parent's permission before using our services or buying anything.

International Data Transfers

Subwish works with customers all around the world. Sometimes your data might be processed or stored on servers in different countries. We make sure your data stays safe and that privacy laws are followed during these transfers. By using Subwish, you understand and agree to this international transfer of your information.

Links to Other Websites

Our website may have links to other sites — YouTube, Instagram, TikTok, Facebook, and so on. We are not responsible for their privacy policies or how they handle your data. If you click a link to another site, please read their privacy policy before sharing anything with them. This policy only applies to Subwish.com.

Social Media Platforms — An Honest Note

Let's be straight with you. Buying followers, likes, or views can sometimes go against the terms of social media platforms like Instagram, YouTube, or TikTok. We use safe delivery methods, but we can't control what those platforms decide to do in the future. This privacy policy covers only Subwish — not what happens on those external platforms. We recommend reading their terms too. And just to be crystal clear: we never log into your social media accounts. Never. Your passwords stay with you only.

Changes to This Policy

We might update this Privacy Policy once in a while as things change. If we make any major changes — like collecting new types of data or using your info differently — we'll notify you by email and post a notice on our website. The "Last Updated" date at the top of this page will always show when we made changes. If you keep using Subwish after those changes, that means you accept the updated policy. If you don't agree, you can delete your account anytime.

Get in Touch

Got questions? Something not sitting right? Need help deleting your data or just want to understand something better? Hit us up at support@subwish.com. We're real humans, not chatbots, and we actually reply. We usually get back to you within 24 hours.

Thanks for reading all the way through. We know privacy policies aren't anyone's favorite thing to read, but we appreciate you taking the time to understand how we handle your data.